Emergency Communications Trainee — Dispatch Career Starter

911 Emergency Communications; Chandler (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

911 Emergency Communications in Sabana Seca, PR seeks Dispatcher Trainee or Telecommunicator Trainee to start a structured career in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program progresses as skills are demonstrated, with training combining classroom instruction, simulations, and supervised console work.

Qualifications

• A high school diploma or recognized equivalent commonly required.
• Basic computer skills, clear communication, and accurate typing typically valued.
• Candidates may be asked to complete assessments and background checks.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Job description

911 Emergency Communications in Sabana Seca, PR seeks Dispatcher Trainee or Telecommunicator Trainee to start a structured career in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program progresses as skills are demonstrated, with training combining classroom instruction, simulations, and supervised console work.