Emergency Communications Trainee - Dispatcher

911 Emergency Communications; Hartford (CT); Vor Ort; USD 24.000 - 42.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Zusammenfassung

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency responses under supervision.

Training combines classroom instruction, simulations, and supervised console work. Typical responsibilities expand as skills prove, with assessments and coaching milestones.

Qualifikationen

• High school diploma or GED commonly required.
• Trainee positions for applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing.
• Customer service or telephone-based experience may be useful.

Aufgaben

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Kenntnisse

Typing

Computer skills

Clear communication

Customer service

Accurate documentation

Ausbildung

High school diploma or GED

Tools

Computer-aided dispatch (CAD)

Jobbeschreibung

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency responses under supervision.

Training combines classroom instruction, simulations, and supervised console work. Typical responsibilities expand as skills prove, with assessments and coaching milestones.