Launch Readiness Lead – Solutions Engineering

Skydio, Inc.; Northern (KY); Hybrid; USD 187,000 - 220,000; Full time

Benefits offered by this job

Stock options

Health insurance

401K savings plan

Paid vacation

Job summary

Skydio, Inc. is seeking a Senior Manager, Solutions Engineering for Launch Team Readiness (West). This role leads the readiness function for the western dock business, guiding customer-ready deployments from pre-sales through go-live.

Expect 50–60% travel and remote work with leadership oversight from the Director, Launch Team. Responsibilities include building a high-performing team, defining readiness standards, and partnering with Sales and Engineering to align capacity with pipeline.

Qualifications

• 5+ years in a customer-facing operations, deployment, or project delivery role.
• 1+ years leading a team, with hiring/mentorship responsibility.
• Public safety drone operations or dock-based remote ops familiarity.

Responsibilities

• Hire, onboard, coach Readiness Specialists across accounts in the region.
• Set readiness quality standards: site readiness, launch checklists, training, handoff docs.
• Manage capacity and account assignments; report tradeoffs to leadership.
• Oversee West readiness health: site readiness, milestones, deployment progress.
• Identify blockers early and resolve complex launches; escalate as needed.
• Coordinate with East region to align two halves of readiness function.
• Collaborate with Sales and Solutions Engineering on capacity and launch needs.
• Develop and maintain the readiness playbook and templates.

Skills

Leadership

Communication

Project management

Cross-functional collaboration

Tools

Salesforce

Palantir

Databricks

Job description

Skydio, Inc. is seeking a Senior Manager, Solutions Engineering for Launch Team Readiness (West). This role leads the readiness function for the western dock business, guiding customer-ready deployments from pre-sales through go-live.

Expect 50–60% travel and remote work with leadership oversight from the Director, Launch Team. Responsibilities include building a high-performing team, defining readiness standards, and partnering with Sales and Engineering to align capacity with pipeline.