Remote Director, SLED Solutions Engineering

Skydio, Inc.; Northern (KY); Hybrid; USD 196,000 - 245,000; Full time

Job summary

Skydio seeks an experienced Director, Solutions Engineering for SLED to lead a multi-team organization across the US and Canada. This remote role requires ~30% travel and reports to the VP, Solutions Engineering.

You will own the technical outcome for state and local government, education, and corrections, building leadership, shaping coverage models, and driving successful deployments with public sector partners.

Qualifications

• 8+ years of relevant technical experience, including time in a customer-facing technical role.
• 2+ years leading leaders. A track record of managing managers, or of managing a team large enough to have required a second layer.
• A record of building organizations through fast growth — hiring, onboarding, and retaining technical people at volume.
• Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance, including Drone as First Responder concepts of operation and dock based remote operations.
• Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms, and the ability to lead integration discussions.
• Fluency in the commercial side of the business: coverage models, forecast discipline, deal strategy, and the judgment to know when to commit technical resources and when to decline.
• Experience with state and local government procurement, including cooperative contracts, grant funded programs, and public sector buying cycles.
• Excellent written and verbal communication. You can brief an operator, a program manager, and a senior executive without changing the facts.
• Lead by example. Willing to do whatever is needed to get a customer situation resolved.

Responsibilities

• Lead the leaders by recruiting, hiring, and developing Senior Managers, and create the path that takes strong Solutions Engineers into their first management role.
• Hold each manager to a segment outcome rather than an activity count, and coach them on coaching.
• Scale the organization without losing the bar. Hiring velocity in the first half of the year is the single largest execution risk in the plan.
• Own the operating rhythm of the vertical: forecast reviews, capacity decisions, and the escalation path when demand for technical resources exceeds supply.
• Own the technical win across all of SLED, and own the coverage model that pairs Solutions Engineering to the sales organization seat for seat.
• Represent SLED in forecast, planning, and executive reviews, and bring technical risk forward early rather than at the end of the quarter.
• Own site assessment quality as a performance measure. Solutions Engineers are the DRI for verifying a dock location before deployment, and the quality of the resulting installation reflects on the team.

Skills

Technical leadership

People management

Customer-facing tech

Drone technology understanding

Tools

Salesforce

Palantir

Databricks

Job description

Skydio seeks an experienced Director, Solutions Engineering for SLED to lead a multi-team organization across the US and Canada. This remote role requires ~30% travel and reports to the VP, Solutions Engineering.

You will own the technical outcome for state and local government, education, and corrections, building leadership, shaping coverage models, and driving successful deployments with public sector partners.