Latvian Speaking Support — Relocate to Sofia, Bulgaria

Employers from Greece; United States; À distance; USD 22 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Attractive monthly performance bonus

Career development opportunities

Résumé du poste

Mercier Consultancy Group seeks a Latvian Speaking Support Specialist to join our Sofia team. This on-site role offers exposure to international clients and a fast-paced customer support environment, with a focus on delivering accurate guidance via phone, email, and live chat.

You will work with multilingual teams, maintain detailed interaction records, and participate in ongoing training to stay current with service protocols.

Qualifications

• Native or fluent Latvian (spoken and written).
• Valid EU passport (mandatory).
• Strong command of English for corporate communication.
• Ability to relocate to Sofia for this on-site role.”

Responsabilités

• Provide high-level assistance to customers via phone, email, and live chat.
• Represent clients professionally by delivering accurate information and troubleshooting in Latvian.
• Maintain detailed records of customer interactions to ensure quality standards.
• Collaborate with international teams to optimize service delivery and enhance customer experience.
• Analyze complex customer queries and provide timely resolutions.
• Participate in ongoing training to stay updated on service protocols and industry best practices.
• Contribute to a positive, efficient, and solution-oriented work environment.

Connaissances

Latvian language

English proficiency

Relocation readiness

Communication skills

Description du poste

Mercier Consultancy Group seeks a Latvian Speaking Support Specialist to join our Sofia team. This on-site role offers exposure to international clients and a fast-paced customer support environment, with a focus on delivering accurate guidance via phone, email, and live chat.

You will work with multilingual teams, maintain detailed interaction records, and participate in ongoing training to stay current with service protocols.