Slovenian-Speaking Support Specialist Relocation

Mercier Consultancy Group; United States; Remote; USD 23,000 - 38,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Fully Paid Training Program

Comprehensive Health Insurance package

Monthly Performance Bonus

Career progression opportunities

Job summary

Mercier Consultancy Group is seeking a Slovenian Speaking Support Specialist to join our team in Sofia, Bulgaria. The role involves providing high-quality assistance to customers via phone, email, and live chat, using native Slovenian language skills, and collaborating with an international team.

You will participate in a fully paid relocation package and training program, with opportunities for career progression in Bulgaria's vibrant customer support landscape.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory.
• Proficiency in English to collaborate in a multicultural environment.

Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain high service standards to ensure client satisfaction.
• Resolve inquiries regarding products or services using Slovenian language skills.
• Document all customer interactions accurately in the internal database.
• Collaborate with international team members to streamline support workflows.

Skills

Slovenian language

Customer service

Communication skills

English proficiency

Job description

Mercier Consultancy Group is seeking a Slovenian Speaking Support Specialist to join our team in Sofia, Bulgaria. The role involves providing high-quality assistance to customers via phone, email, and live chat, using native Slovenian language skills, and collaborating with an international team.

You will participate in a fully paid relocation package and training program, with opportunities for career progression in Bulgaria's vibrant customer support landscape.