Slovenian Speaking Support Specialist — Relocation Covered

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Training Program

Health Insurance

Relocation Package (flight, transfer,

Performance Bonus

Career Progression

Job summary

Mercier Consultancy Group is seeking a Slovenian Speaking Support Specialist to join their Sofia-based team. The role involves delivering high-quality assistance via phone, email, and chat, leveraging Slovenian language skills to resolve queries and document interactions in the company database.

The ideal candidate will be fluent in Slovenian and English, willing to relocate, and excited to work in a dynamic, international customer support setting in Bulgaria.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory for this role.
• Proficiency in English to collaborate within a diverse environment.
• Readiness to relocate for this opportunity among Slovenian-speaking roles in Sofia.

Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain high service standards to ensure client satisfaction.
• Resolve inquiries using Slovenian language skills.
• Document all customer interactions in the internal system.
• Collaborate with international team members to streamline support workflows.
• Stay updated on product features and policy changes to provide accurate information.
• Proactively troubleshoot issues to minimize resolution time.

Skills

Slovenian language

English

Job description

Mercier Consultancy Group is seeking a Slovenian Speaking Support Specialist to join their Sofia-based team. The role involves delivering high-quality assistance via phone, email, and chat, leveraging Slovenian language skills to resolve queries and document interactions in the company database.

The ideal candidate will be fluent in Slovenian and English, willing to relocate, and excited to work in a dynamic, international customer support setting in Bulgaria.