LATAM Staffing & Process Lead — Operations

EPAM Systems; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

EPAM Systems in the LATAM region seeks a Lead Operations & Process Specialist to bring structure and efficiency to staffing and supply operations. You will streamline bench management, resource utilization, and day-to-day workflows.

You thrive at turning ambiguity into clear processes, documenting scalable ways of working, and coordinating stakeholders to deliver reliable staffing outcomes across teams in Spanish and English.

Qualifications

• 2+ years of experience in an IT company.
• Fluency in Spanish and English for professional communication.
• Strong organizational and detail-orientation skills.

Responsibilities

• Build and optimize staffing and supply operational processes.
• Identify gaps in workflows and design efficient solutions.
• Document processes and establish scalable ways of working.
• Coordinate stakeholders for smooth daily staffing in LATAM.
• Drive operational improvements with ownership and initiative.

Skills

Spanish

English

Structured thinking

Analytical skills

Problem solving

Process design

Stakeholder communication

Attention to detail

Ownership

Independent work

Job description

EPAM Systems in the LATAM region seeks a Lead Operations & Process Specialist to bring structure and efficiency to staffing and supply operations. You will streamline bench management, resource utilization, and day-to-day workflows.

You thrive at turning ambiguity into clear processes, documenting scalable ways of working, and coordinating stakeholders to deliver reliable staffing outcomes across teams in Spanish and English.