Bonus Eligible Last Mile Operations Manager

RXO Inc.

Massachusetts

Vor Ort

USD 75.000 - 85.000

Vollzeit

Vor 8 Tagen

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Benefits dieser Stelle

Competitive pay
401(k) match
Health insurance
Paid time off
Tuition reimbursement

Zusammenfassung

RXO Inc. is seeking a skilled Manager, Last Mile Operations to lead daily operations of contract carriers, plan routes, monitor performance, and mentor staff across locations in North America.

The role emphasizes ensuring compliance, optimizing routes with route planning software, and delivering exceptional customer service while guiding teams through hiring, training, and issue resolution. This is a dynamic leadership position offering growth opportunities and a focus on operational excellence.

Qualifikationen

  • 5 years of related logistics and supervisory experience.
  • Experience with Microsoft Office such as Word, Outlook, and Excel.

Aufgaben

  • Oversee the daily operations of contract carriers and schedules.
  • Develop and mentor staff to reach goals.
  • Interview, hire, and discipline staff.
  • Ensure compliance with warehouse policies and procedures.
  • Supervise employees and manage performance.
  • Use route planning software to build efficient delivery routes.
  • Manage the dispatch of contract carriers and resolve issues throughout the day.
  • Train carriers and dispatchers to meet customer expectations.
  • Ensure timely completion of all work and capture photos for each job.
  • Allocate resources as needed.

Kenntnisse

Logistics management
Supervisory experience
Bilingual English/Spanish
MS Office
Route planning

Ausbildung

Bachelor's degree in business or logistics

Tools

Microsoft Word
Microsoft Outlook
Microsoft Excel

Jobbeschreibung

RXO Inc. is seeking a skilled Manager, Last Mile Operations to lead daily operations of contract carriers, plan routes, monitor performance, and mentor staff across locations in North America.

The role emphasizes ensuring compliance, optimizing routes with route planning software, and delivering exceptional customer service while guiding teams through hiring, training, and issue resolution. This is a dynamic leadership position offering growth opportunities and a focus on operational excellence.

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