Last Mile Ops Manager - Route & Carrier Leadership

RXO Inc.; Franklin (MA); Vor Ort; USD 80.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k) retirement plan

Health insurance

Paid time off

Zusammenfassung

RXO Inc. is seeking a Last Mile Operations Manager in Franklin, MA to oversee daily carrier operations, plan routes, and mentor staff. The role focuses on efficiency, compliance, and delivering excellent service.

You will supervise teams, coordinate with contractors, and use planning tools to optimize delivery networks, while ensuring timely, high-quality results across multiple sites.

Qualifikationen

• 5 years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.
• Bachelor's degree in business, logistics, or similar.
• Willingness to travel between branches and regions occasionally.
• Bilingual English/Spanish (read, write, and speak both languages).

Aufgaben

• Oversee daily operations of contract carriers and maintain schedules.
• Develop and mentor staff to reach goals and train on policies.
• Conduct interviewing, hiring, and resolving staff issues.
• Ensure compliance with warehouse policies and programs.
• Supervise employees per policies and laws, including performance reviews.
• Use route planning software to build efficient delivery routes.
• Manage dispatch of contract carriers and resolve daily issues.
• Identify problem areas and restructure routes to improve efficiency.
• Train carriers and dispatchers to meet customer expectations.

Kenntnisse

Logistics management

Team supervision

MS Office

Bilingual English/Spanish

Ausbildung

Bachelor's degree in business or logistics

Tools

Route planning software

Jobbeschreibung

RXO Inc. is seeking a Last Mile Operations Manager in Franklin, MA to oversee daily carrier operations, plan routes, and mentor staff. The role focuses on efficiency, compliance, and delivering excellent service.

You will supervise teams, coordinate with contractors, and use planning tools to optimize delivery networks, while ensuring timely, high-quality results across multiple sites.