Customer Sales & Service Associate I

SiteOne Landscape Supply; Portsmouth (NH); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay $23.26–$24.51/hr

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Life Insurance

Product Discounts

Company apparel and work boot vouchers

Job summary

SiteOne Landscape Supply is hiring for a Customer Sales & Service Representative to deliver outstanding customer experiences to commercial and residential clients in the green industry. You will cultivate relationships, assist with inquiries in person, by phone, or online, and prepare inventory orders for pickup or delivery.

Ideal candidates have at least 1 year in retail/wholesale, are eager to learn new technologies, and can lift up to 50 pounds.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting
• Excellent customer service skills
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Customer service

Relationship management

Learn new technologies

Decision making

Inventory management

Ability to lift 50 pounds

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply is hiring for a Customer Sales & Service Representative to deliver outstanding customer experiences to commercial and residential clients in the green industry. You will cultivate relationships, assist with inquiries in person, by phone, or online, and prepare inventory orders for pickup or delivery.

Ideal candidates have at least 1 year in retail/wholesale, are eager to learn new technologies, and can lift up to 50 pounds.