Landscape Customer Service Pro – Upsell & Solutions

Talentify; Bellevue (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Job summary

Horizon Distributors, Inc. is seeking a Customer Service Representative (CSR) in Bellevue, WA to empower customers, share product knowledge, and deliver exceptional service. You will be the face of the sales center for walk-ins, phone orders, and will-call service.

The role involves greeting customers, recommending products, upselling, preparing orders, and following up to grow business. Strong communication and teamwork are essential in this fast-paced environment.

Qualifications

• Strong customer-service attitude.
• Self-motivated and detail-oriented mindset.
• Thrives in a fast-paced environment serving business owners with urgent needs.
• Clear communication in spoken and written form; ask questions; problem-solve.
• Cooperative, dependable team player.
• Good computer and record-keeping skills; learn evolving systems.

Responsibilities

• Greet walk-in and phone customers and understand needs.
• Recommend product solutions and upsell items.
• Collaborate with team and use company resources to sell Horizon's value.
• Prepare sales orders and assist customers with loading merchandise.
• Make follow-up calls to potential and existing customers.

Skills

Customer service

Communication

Team player

Detail oriented

Problem solving

Computer skills

Forklift certification

Lifting up to 75 lbs

Bilingual (English/Spanish)

Education

High school diploma or GED

Tools

Forklift

Job description

Horizon Distributors, Inc. is seeking a Customer Service Representative (CSR) in Bellevue, WA to empower customers, share product knowledge, and deliver exceptional service. You will be the face of the sales center for walk-ins, phone orders, and will-call service.

The role involves greeting customers, recommending products, upselling, preparing orders, and following up to grow business. Strong communication and teamwork are essential in this fast-paced environment.