Landscape Account Manager: Growth, Retention & Enhancements

Earthworks, Inc.; Texas; Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401(k) Retirement Plan

Medical, Dental, and Vision Insurance

Life Insurance

Zusammenfassung

EarthWorks, Inc. is seeking an Account Manager to cultivate lasting relationships with clients and drive satisfaction and retention in our landscape services.

You will work closely with internal teams to ensure service excellence and alignment with client expectations and company goals. The role involves onsite client meetings, budgeting support, pricing adjustments, and proactive communication to meet service levels and contractual obligations.

Qualifikationen

• Bachelor\'s or Associate degree in Horticulture, Landscape Management, or related field, or equivalent experience.
• Minimum 3 years of supervisory experience preferred.
• Minimum 5 years of commercial landscape maintenance experience preferred.

Aufgaben

• Build and maintain strong client relationships to ensure long-term retention.
• Proactively communicate with customers regarding service performance, updates, and issue resolution.
• Address concerns promptly and ensure a high level of customer satisfaction.

Kenntnisse

Strong communication

Bilingual (EN/ES)

Microsoft Office Suite

CRM experience

Customer service

Organizational skills

Ausbildung

Bachelor's or Associate degree in Horticulture/Landscape Management or related field

Tools

CRM systems

Microsoft Office Suite

Jobbeschreibung

EarthWorks, Inc. is seeking an Account Manager to cultivate lasting relationships with clients and drive satisfaction and retention in our landscape services.

You will work closely with internal teams to ensure service excellence and alignment with client expectations and company goals. The role involves onsite client meetings, budgeting support, pricing adjustments, and proactive communication to meet service levels and contractual obligations.