Lake Tahoe Guest Experience Ambassador

Skihomewood; California; Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

401k

Employee meals

Professional development

Work-family culture

Job summary

Discovery Land Company, located at Homewood Mountain & Lake Club on the west shore of Lake Tahoe, seeks a Guest Services Ambassador to join the Guest Services Department. The role supports daily operations and delivers an exceptional guest experience, acting as the primary contact for guests and connecting them with resort products and services.

Responsibilities include greeting guests, assisting with reservations and wayfinding, maintaining product knowledge, handling guest questions and

Qualifications

• Experience in hospitality, ski resorts, or related field preferred.
• Must be at least 18 years old.
• Flexibility to work in a fast-paced environment and collaborate in a team.

Responsibilities

• Welcome and assist guests, delivering exceptional service.
• Assist with guest flow, reservations and wayfinding for smooth arrivals.
• Maintain knowledge of resort products and services to upsell appropriately.

Skills

Hospitality

Guest service

Communication

Job description

Discovery Land Company, located at Homewood Mountain & Lake Club on the west shore of Lake Tahoe, seeks a Guest Services Ambassador to join the Guest Services Department. The role supports daily operations and delivers an exceptional guest experience, acting as the primary contact for guests and connecting them with resort products and services.

Responsibilities include greeting guests, assisting with reservations and wayfinding, maintaining product knowledge, handling guest questions and