Guest Experience Retail Associate – Lake Tahoe Resort

Homewood Services LLC; United States; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Full-Time or Part-Time

Seasonal

Employer-sponsored 401k

Employee meals

Professional development

Upward mobility opportunities

Work-Family Culture

Job summary

Discovery Land Company is seeking a Retail Associate for Homewood Mountain & Lake Club, Lake Tahoe, CA. You will deliver exceptional guest service, assist guests with product choices, and drive sales through knowledge and friendly engagement.

Responsibilities include maintaining product knowledge, supporting promotions, and using resort sales platforms like RTP to process requests, with flexibility for a fast-paced, guest-focused environment.

Qualifications

• Demonstrated guest service excellence.
• Ability to assist guests in selecting products based on needs.
• Willingness to learn resort products, promotions, and pricing.

Responsibilities

• Welcome and engage guests in a friendly, professional manner.
• Assist guests in identifying products based on needs and use.
• Maintain knowledge of merchandise, promotions, pricing, and services.
• Proactively offer assistance and solutions to guests.

Skills

Customer service

Product knowledge

Suggestive selling

Hospitality experience

Teamwork

RTP experience

Tools

RTP system

Job description

Discovery Land Company is seeking a Retail Associate for Homewood Mountain & Lake Club, Lake Tahoe, CA. You will deliver exceptional guest service, assist guests with product choices, and drive sales through knowledge and friendly engagement.

Responsibilities include maintaining product knowledge, supporting promotions, and using resort sales platforms like RTP to process requests, with flexibility for a fast-paced, guest-focused environment.