Laboratory Receptionist — Patient Care & Admin Support

Christie Clinic; Champaign, Northern (IL, KY); Hybrid; USD 18,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Medical Insurance

Dental Insurance

Vision Insurance

Mileage Reimbursement

Job summary

Christie Clinic's Laboratory department at the University clinic in Champaign, IL is seeking a full-time Receptionist with availability Monday–Friday 7:00am–6:00pm and occasional travel to support the department.

The role involves greeting patients, checking in, updating EMR, assisting ambulatory patients, and coordinating with phlebotomists. Mileage reimbursement is provided for travel between lab locations.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office setting preferred.
• Strong customer service and communication skills.
• Ability to travel to other locations.

Responsibilities

• Answer telephones, screen calls, take messages and provide information as needed.
• Greet patients and visitors in a prompt, courteous and helpful manner.
• Check in patients, verify and update necessary information in the electronic medical record.
• Assist patients with ambulatory difficulties.
• Collect samples into Laboratory Information System
• Prepare orders and labels to be collected by phlebotomists
• Maintain processing and flow of patients in an efficient manner
• Give patient instructions about lab tests
• Respond to routine requests for information.
• Maintain work area and lobby in neat and orderly manner.
• Perform related work as required.
• Potential for travel to other lab locations. Mileage will be reimbursed after employee submits to supervisor.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma

Tools

Laboratory Information System

Job description

Christie Clinic's Laboratory department at the University clinic in Champaign, IL is seeking a full-time Receptionist with availability Monday–Friday 7:00am–6:00pm and occasional travel to support the department.

The role involves greeting patients, checking in, updating EMR, assisting ambulatory patients, and coordinating with phlebotomists. Mileage reimbursement is provided for travel between lab locations.