Receptionist - Laboratory

Christie-Clinic; Champaign (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off (Vacation, Sick, Holiday

Dependent Care Flexible Spending

401k Plan

Medical Flexible Spending Account

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Mileage Reimbursement

Job summary

Christie Clinic's University clinic in Champaign is seeking a full-time Receptionist to greet patients, check them in, answer calls and schedule visits Monday–Friday 7:00am–6:00pm, with travel to other locations and rotating Saturdays as needed.

You will act as a liaison between patients and medical support staff, assist with the electronic medical record, answer routine inquiries and maintain a neat lobby and work area.

Qualifications

• High School Diploma or equivalent is required.
• Experience in a medical office setting is preferred.
• Occasional travel to other locations with rotating Saturdays may be required.

Responsibilities

• Answer telephones, screen calls, take messages and provide information.
• Greet patients and visitors in a prompt, courteous and helpful manner.
• Check in patients, verify and update information in the electronic medical record.
• Assist patients with ambulatory difficulties.
• Maintain lobby and work area in neat and orderly condition.
• Coordinate with laboratory staff to ensure smooth patient flow.

Skills

Customer service orientation

Phone etiquette

Interpersonal communication

Education

High School Diploma or equivalent

Job description

Christie Clinic's department of Laboratory is seeking a full-time Receptionist at the University clinic in Champaign with availability from Monday-Friday 7:00am-6:00pm. This position will require the ability to travel to other locations and work rotating Saturdays, as needed, to support the department.Duties include greeting, instructing, directing and scheduling patients and visitors. The Receptionist will also serve as a liaison between patient and medical support staff.JOB DUTIES: (This list may not include all of the duties assigned.)Answer telephones, screen calls, take messages and provide information as needed.Greet patients and visitors in a prompt, courteous and helpful manner.Check in patients, verify and update necessary information in the electronic medical record. Assist patients with ambulatory difficulties.Collect samples into Laboratory Information SystemPrepare orders and labels to be collected by phlebotomistsMaintain processing and flow of patients in an efficient mannerGive patient instructions about lab testsRespond to routine requests for information.Maintain work area and lobby in neat and orderly manner.Perform related work as required.Potential for travel to other lab locations. Mileage will be reimbursed after employee submits to supervisor.REQUIRED QUALIFICATIONS:High School Diploma or equivalentPREFERRED QUALIFICATIONS:Experience in a medical office settingCERTIFICATE/LICENSE:NoneTYPICAL PHYSICAL DEMANDS:Demands may include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in a reception area and involves frequent contact with patients and other employees. Requirements may include working irregular hours.PAY AND BENEFITS:The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.We also offer a substantial benefits package, including:Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)Dependent Care Flexible Spending Account401k PlanMedical Flexible Spending AccountHealth InsuranceGroup Term Life InsuranceDental InsuranceIdentity Theft ProtectionVision InsuranceLong Term DisabilityAccidental Death & Dismemberment Insurance