Laboratory Operations Supervisor

Mount Sinai; New York (NY); On-site; USD 66,000 - 89,000; Full time

Job summary

Mount Sinai Health System in New York seeks an experienced administrator to supervise and coordinate administrative and general office activities. You will lead staff, ensure service delivery, and collaborate with multiple departments to meet departmental goals.

The role includes payroll support, budgeting input, and ensuring compliance with policies while maintaining efficient laboratory operations where needed.

Qualifications

• Bachelor's degree or Associate's degree with equivalent work experience.
• 3 years of related experience with 1 year in a supervisory role.
• Understanding of HIPAA regulations.
• Excellent oral and verbal communications skills.
• Customer service/heavy phones experience.
• Ability to type 30 words per minute.

Responsibilities

• Plans and schedules work for staff to ensure proper distribution of assignments.
• Ensures adequate staffing for unexpected coverage.
• Provides guidance, coaching and training for staff.
• Establishes and revises work processes for efficiency.
• Assists in budgeting and staffing recommendations.
• Compiles expenditure information and prepares comparisons.
• Develops new methods to improve efficiency and service delivery.
• Maintains liaison with departments to coordinate work.
• Fosters open communication and teamwork to meet goals.
• Ensures policy and procedure compliance.
• Oversees hiring, performance reviews and salary recommendations.
• Performs other related duties.
• Supervise staff and address personnel concerns to ensure daily ops.
• Monitor performance to maintain lab service quality and adhere to procedures.
• Collaborate with physicians and managers to resolve daily issues.
• Assist payroll processing and coordinate with Finance on attendance.
• Support initiatives and data collection for reports.
• Perform bench work to cover shortages and ensure timely processing.

Skills

Communication skills

Typing 30 wpm

Customer service

Education

Bachelor's or Associate degree

Job description

Mount Sinai Health System in New York seeks an experienced administrator to supervise and coordinate administrative and general office activities. You will lead staff, ensure service delivery, and collaborate with multiple departments to meet departmental goals.

The role includes payroll support, budgeting input, and ensuring compliance with policies while maintaining efficient laboratory operations where needed.