Lab Services & Member Care Specialist

One Medical; Washington (District of Columbia); On-site; USD 27,560 - 39,252; Full time

Benefits offered by this job

Paid sabbatical after five years

Free One Medical memberships

Competitive Medical, Dental and Vision plans

401K match

Paid Life Insurance

Disability insurance

Job summary

One Medical is looking for a Lab Services Specialist/Member Support Specialist in Washington, DC. This full-time position involves providing exceptional patient care, performing venipuncture, and supporting clinical services. The ideal candidate should have at least 6 months of relevant experience in a medical setting, strong customer service skills, and a High School Diploma. Benefits include competitive pay starting at $24.25/hour, robust health insurance, and retirement options.

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist.
• Strong customer service skills, ability to establish effective relationships.
• Strong proficiency in computer technology.

Responsibilities

• Provide exceptional experience for patients through various clinical support services.
• Perform venipuncture and extended scope duties including EKGs, vaccines, and vitals.
• Manage patient intake, scheduling, and assist with insurance verification.

Skills

Customer service skills

Verbal communication

Written communication

Technical proficiency

Problem-solving

Education

High School Diploma or equivalent

Tools

Slack

G-suite

Zoom

Electronic Medical Record System

Job description

One Medical is looking for a Lab Services Specialist/Member Support Specialist in Washington, DC. This full-time position involves providing exceptional patient care, performing venipuncture, and supporting clinical services. The ideal candidate should have at least 6 months of relevant experience in a medical setting, strong customer service skills, and a High School Diploma. Benefits include competitive pay starting at $24.25/hour, robust health insurance, and retirement options.