Lab IT Support Engineer: Global PC Fleet & Security

Globalchannelmanagement; Collegeville (PA); On-site; USD 96,432 - 97,809; Full time

Job summary

A technology management firm is seeking a Lab IT Support Engineer to maintain a global infrastructure of 5000 PCs. This position requires 7 years of experience with outstanding troubleshooting skills for diverse laboratory software issues. Key responsibilities include onboarding computers, securing hardware, and providing user support for scientists. Familiarity with networking concepts and Active Directory is essential. This role offers a competitive salary range of $70.00 - $71.00 per hour.

Qualifications

• 7 years of experience in Lab IT Support Engineering.
• Ability to troubleshoot complex issues in laboratory software.
• Background in hardware components and networking concepts.

Responsibilities

• Maintain computer infrastructure of 5000 PCs globally.
• Image/onboard new computers into the domain.
• Troubleshoot and implement data flows for scientific instruments.
• Secure and protect hardware.

Skills

Outstanding computer troubleshooting skills

End-user Computing

Desktop Support

Knowledge of Active Directory

Microsoft Excel skills

Job description

A technology management firm is seeking a Lab IT Support Engineer to maintain a global infrastructure of 5000 PCs. This position requires 7 years of experience with outstanding troubleshooting skills for diverse laboratory software issues. Key responsibilities include onboarding computers, securing hardware, and providing user support for scientists. Familiarity with networking concepts and Active Directory is essential. This role offers a competitive salary range of $70.00 - $71.00 per hour.