Lab IT Systems Engineer: Data, Security & Support

5 Star Recruitment; Collegeville (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A recruitment agency is seeking an individual skilled in maintaining and troubleshooting computer infrastructure for a laboratory environment. The ideal candidate will assist in imaging and onboarding computers, protecting hardware, and supporting scientific instruments while using excellent troubleshooting skills. Knowledge of networking concepts and end-user computing is essential. Experience with validated systems is a plus. This role is based in Collegeville, PA.

Qualifications

• Outstanding troubleshooting skills for obscure issues.
• Background with end-user computing or desktop support essential.
• Understanding of hardware and networking concepts.

Responsibilities

• Maintain existing computer infrastructure for 5000 PCs globally.
• Image/onboard new computers into the domain.
• Secure and protect new and existing hardware.

Skills

Computer troubleshooting

End-user computing

Break/Fix support

Networking concepts

Active Directory

AGILE methodologies

Computer security

Validated systems experience

Ticketing systems (e.g., ServiceNow)

Microsoft Excel

Job description

A recruitment agency is seeking an individual skilled in maintaining and troubleshooting computer infrastructure for a laboratory environment. The ideal candidate will assist in imaging and onboarding computers, protecting hardware, and supporting scientific instruments while using excellent troubleshooting skills. Knowledge of networking concepts and end-user computing is essential. Experience with validated systems is a plus. This role is based in Collegeville, PA.