Kitchen Shift Lead – Fast-Paced, People-First Team

Chick-fil-A; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling (closed Sundays)

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Florida is seeking a Team Leader to oversee daily operations in a high-volume restaurant. You will lead shifts, set the tone for the team, train new hires, and model exceptional service while maintaining a friendly, fast-paced environment.

You’ll open or close, handle guest needs with respect, communicate clearly, and collaborate with teammates to deliver a consistent, guest-first experience. Prior supervisory experience is preferred but not required.

Qualifications

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues; teamwork and shared ownership

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Provide immediate and respectful response to FOH needs
• Assist in training of new hires, set the shift tone, and act as a role model
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, be a key holder
• Exhibit excellent written and verbal communication skills

Skills

Smile

Eye contact

Enthusiastic speaking

Guest connections

Reliable transportation

Fast-paced work

Customer service

Team member issues management

Job description

Chick-fil-A in Florida is seeking a Team Leader to oversee daily operations in a high-volume restaurant. You will lead shifts, set the tone for the team, train new hires, and model exceptional service while maintaining a friendly, fast-paced environment.

You’ll open or close, handle guest needs with respect, communicate clearly, and collaborate with teammates to deliver a consistent, guest-first experience. Prior supervisory experience is preferred but not required.