Shift Leader: Lead a Fast-Paced Team & Guest Service

Chick-fil-A Restaurants; Estero (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Chick-fil-A Restaurants in Estero, FL seeks a Shift Leader to inspire a team and deliver exceptional customer service. You will oversee daily operations, uphold food safety standards, and foster a positive work environment for staff members.

Ideal candidates bring restaurant or food service leadership experience, strong communication skills, and the ability to thrive in a fast-paced setting while maintaining high standards of hospitality and cleanliness.

Qualifications

• Leadership experience in a fast-paced environment.
• Excellent communication and guest service skills.
• Ability to multitask and prioritize in a busy shift.

Responsibilities

• Team Leadership: Lead and motivate team members to deliver excellent guest service and achieve operational goals.
• Shift Management: Oversee restaurant operations during shifts, including opening/closing procedures and staffing.
• Customer Service: Ensure prompt, friendly, personalized service and promptly address guest concerns.
• Quality Control: Maintain high standards of food quality, cleanliness and sanitation.
• Food Safety Compliance: Ensure compliance with all food safety and sanitation regulations.
• Cash Handling: Manage POS transactions, reconcile cash, and deposits securely.
• Problem-Solving: Resolve operational issues quickly and effectively during shifts.
• Compliance: Ensure adherence to health, safety, and sanitation regulations.

Job description

Chick-fil-A Restaurants in Estero, FL seeks a Shift Leader to inspire a team and deliver exceptional customer service. You will oversee daily operations, uphold food safety standards, and foster a positive work environment for staff members.

Ideal candidates bring restaurant or food service leadership experience, strong communication skills, and the ability to thrive in a fast-paced setting while maintaining high standards of hospitality and cleanliness.