Shift Leader: Lead with Service & Growth

Chick-fil-A Restaurants; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a dedicated Shift Leader to help manage day-to-day operations in a fast-paced, high-volume restaurant in Florida. The role emphasizes serving guests, maintaining service standards, and coaching team members to deliver exceptional hospitality.

Responsibilities include leading shifts, supporting senior leadership, and ensuring tasks are completed to support operational excellence. Ideal candidates demonstrate strong communication, teamwork, and a servant-hearted attitude.

Qualifications

• Smile and greet Guests warmly and with a positive attitude.
• Maintain eye contact and communicate clearly with Guests and team members.
• Demonstrate enthusiasm and build emotional connections with Guests.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member issues management

Teamwork

Shift lead experience preferred

Job description

Chick-fil-A is seeking a dedicated Shift Leader to help manage day-to-day operations in a fast-paced, high-volume restaurant in Florida. The role emphasizes serving guests, maintaining service standards, and coaching team members to deliver exceptional hospitality.

Responsibilities include leading shifts, supporting senior leadership, and ensuring tasks are completed to support operational excellence. Ideal candidates demonstrate strong communication, teamwork, and a servant-hearted attitude.