Kitchen Shift Leader — Team Coach & Operations Lead

Chick-fil-A Restaurants; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators and Leaders

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Plant City is seeking a motivated BOH Crew Leader who embodies our values and serves guests with a servant’s heart, while coaching teammates to excellence.

You will support daily restaurant operations, help open/close shifts, set a positive tone, and maintain high standards in a fast‑paced environment.

This role offers growth opportunities and a fun, supportive workplace.

Qualifications

• Smile and friendly demeanor
• Maintain eye contact with guests
• Speak enthusiastically with guests and team
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a service mindset
• Ability to manage team member behavioral and performance issues
• Ability to work in a team with shared ownership and responsibility
• Shift lead experience preferred, not required

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

Fast-paced

People skills

Teamwork

Behavioral management

Shift lead experience

Job description

Chick-fil-A Plant City is seeking a motivated BOH Crew Leader who embodies our values and serves guests with a servant’s heart, while coaching teammates to excellence.

You will support daily restaurant operations, help open/close shifts, set a positive tone, and maintain high standards in a fast‑paced environment.

This role offers growth opportunities and a fun, supportive workplace.