Team Leader: People-First Restaurant Operations & Growth

Chick-fil-A; Tampa (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from experienced Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A, Inc. stores in Florida are seeking Team Leaders to support daily operations and coach team members. Roles vary by experience, from shift leaders to senior leadership, with the emphasis on service and teamwork. Saturdays are required for full-time and part-time positions.

You will lead shifts, train new hires, and ensure high standards of hospitality while maintaining a fast-paced, guest-focused environment. Growth and competitive pay are highlighted in the role.

Qualifications

• Requirements reflect a lead role focused on customer service and team guidance.
• Ability to interact warmly with guests while maintaining professionalism.
• Comfort with a fast-paced restaurant environment and shift leadership.
• Demonstrated responsibility for coaching team members and operations.
• Prior experience in lead roles is helpful but not required.

Responsibilities

• Participate in daily operations to ensure smooth restaurant flow.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and set the shift tone.
• Lead shifts, open/close, and act as a role model.
• Count drawers and finalize day-end procedures.
• Communicate clearly, both written and verbal.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Teamwork

Leadership experience

Job description

Chick-fil-A, Inc. stores in Florida are seeking Team Leaders to support daily operations and coach team members. Roles vary by experience, from shift leaders to senior leadership, with the emphasis on service and teamwork. Saturdays are required for full-time and part-time positions.

You will lead shifts, train new hires, and ensure high standards of hospitality while maintaining a fast-paced, guest-focused environment. Growth and competitive pay are highlighted in the role.