Shift Leader: Fast-Paced Team Leader with Growth & Flex

Chick-fil-A; Riverview (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Free college tuition

Competitive pay

Learning from experienced Operators

Growth and development opportunities

Job summary

Chick-fil-A is seeking a Shift Leader in Florida to support senior leadership in daily restaurant operations and staff development. You will coach teammates, ensure operational excellence, and uphold Chick-fil-A's service standards to create REMARKable guest experiences.

You will lead by example, manage shifts, and collaborate with the leadership team to foster growth, deliver strong customer service, and maintain a positive, fast-paced work environment.

Qualifications

• Smile and create eye contact with guests.
• Speak enthusiastically and engage with customers.
• Make emotional connections with guests.
• Strong people skills with a desire to serve teammates.
• Reliable transportation and ability to work fast-paced shifts.

Responsibilities

• Oversees daily operation aligned with the Operator's vision; manages shifts and team for REMARKable guest experiences.
• Participates operationally in high-volume, fast-paced restaurant activities.
• Responds promptly and respectfully to guests' needs.
• Trains new hires, sets the tone for a shift, and acts as a role model.
• Maintains teamwork, open/close duties, and counts drawers at day end.
• Demonstrates excellent written and verbal communication.

Skills

Leadership

People skills

Customer service

Urge to serve

Job description

Chick-fil-A is seeking a Shift Leader in Florida to support senior leadership in daily restaurant operations and staff development. You will coach teammates, ensure operational excellence, and uphold Chick-fil-A's service standards to create REMARKable guest experiences.

You will lead by example, manage shifts, and collaborate with the leadership team to foster growth, deliver strong customer service, and maintain a positive, fast-paced work environment.