Kids’ Park Experience & Operations Manager

Kids Empire; East Brunswick Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based bonus

Health Insurance

Voluntary Dental and Vision

Voluntary Supplemental Accident and H…

Employee Assistance Program (EAP)

Voluntary Life Insurance

Free Group Basic Life and AD&D

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire in New Jersey is seeking a Park Manager to supervise daily park operations, guests, and staff while ensuring safety and guest satisfaction. You will lead scheduling, hiring, and performance evaluations, and maintain strong customer service and compliance with park rules.

The role requires leadership, effective communication, and ability to manage diverse teams in a family-friendly environment. You will coordinate parties, vendor relations, and front-desk operations to deliver a

Qualifications

• High school diploma or equivalent required.
• Willing to work weekends and holidays.
• Able to work with children and communicate effectively.
• Strong leadership and conflict-resolution skills.
• Read and write in English and handle documentation.

Responsibilities

• Attend to guests promptly, greet and make them comfortable.
• Supervise park employees and ensure completion of production goals.
• Create weekly schedules and audit attendance/timeclocks.
• Hire qualified employees for park positions.
• Manage disciplinary actions, terminations, resignations, and job abandonment cases.
• Conduct performance evaluations and park assessments.
• Train team members on key job duties.
• Open/close the park using keys or a code.
• Oversee check-in, liability waivers, and guest data entry on iPad.
• Manage cash at the front counter and ensure accurate POS handling.
• Coordinate snack inventory and vendor orders.
• Oversee birthday party bookings and event setup.
• Collaborate with corporate teams and vendors.

Skills

Leadership

Customer service

Conflict resolution

Communication

Staff training

Education

High School Diploma or equivalent

Tools

iPad

POS system

Job description

Kids Empire in New Jersey is seeking a Park Manager to supervise daily park operations, guests, and staff while ensuring safety and guest satisfaction. You will lead scheduling, hiring, and performance evaluations, and maintain strong customer service and compliance with park rules.

The role requires leadership, effective communication, and ability to manage diverse teams in a family-friendly environment. You will coordinate parties, vendor relations, and front-desk operations to deliver a