Kids' Center Growth & Operations Leader

Retail Information Systems, Inc; Columbus (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

KidStrong is seeking an Assistant General Manager to lead a vibrant center and partner with the General Manager to drive sales, service, and family experience. You will help coach staff, maintain KPIs, and ensure a safe, welcoming environment for children and families.

This role requires athletic or coaching background, leadership, and the ability to manage schedules, events, and customer relationships. You’ll work with LearnUpon, ZenPlanner, and other tools to grow memberships while upholding

Qualifications

• Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old.
• Achieve Coach Certification through the HQ Training and Certification team.
• Complete training through LearnUpon as required by HQ Training and Certification team.
• Prior experience as a pediatric OT/PT is a plus, but not required.
• Previous experience in management is preferred but not required.
• Practical work experience with Google and Microsoft platforms.
• Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required.
• Intermediate knowledge of physiology, exercise techniques, and body mechanics.
• CPR certified.

Responsibilities

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center.
• The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
• Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
• Sell and schedule events such as camps and parties, to maximize center profitability.

Skills

Coaching

Leadership

Communication

Safety Awareness

CPR Certified

Public Speaking to Parents

Tools

ZenPlanner

LearnUpon

CareerPlug

ADP

Google Workspace

MS Office

Job description

KidStrong is seeking an Assistant General Manager to lead a vibrant center and partner with the General Manager to drive sales, service, and family experience. You will help coach staff, maintain KPIs, and ensure a safe, welcoming environment for children and families.

This role requires athletic or coaching background, leadership, and the ability to manage schedules, events, and customer relationships. You’ll work with LearnUpon, ZenPlanner, and other tools to grow memberships while upholding