Kids Brand Ambassador: Fashion & Customer Experience

Ralph Lauren; Central Valley (NY); On-site; USD 21,000 - 27,000; Full time

Job summary

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized shopping experience with a customer-first mindset. You will support daily sales objectives, participate in visual standards, and help teammates deliver the RL experience across the store floor.

The role emphasizes fashion knowledge, KPI attainment, and collaboration with colleagues. You may assist with fittings, floor sets, replenishment, and general operations, while upholding Ralph Lauren policies and providing exceptional

Qualifications

• Retail experience or similar industry in a high-volume environment.
• Clear communication with customers and store personnel.
• Ability to stand, move, and operate in a fast-paced retail setting.
• Flexible scheduling including days, evenings, weekends, and travel as required.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Understand sales objectives and meet or exceed KPI targets.
• Contribute to monthly, quarterly, and annual sales plans with the team.
• Engage customers through Polo Connect program and product knowledge.
• Demonstrate passion for fashion and styling to educate customers.
• Support store standards, openings/closings, and overall cleanliness.
• Assist with floor sets, replenishment, and back-of-house operations.
• Participate in trainings on compliance, product, and talent development.

Skills

Customer service

Communication

Sales experience

Team collaboration

Job description

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized shopping experience with a customer-first mindset. You will support daily sales objectives, participate in visual standards, and help teammates deliver the RL experience across the store floor.

The role emphasizes fashion knowledge, KPI attainment, and collaboration with colleagues. You may assist with fittings, floor sets, replenishment, and general operations, while upholding Ralph Lauren policies and providing exceptional