Kidney Care Navigator: Field & Virtual Support

CH01 CHE Fresenius Medical Care (Schweiz) AG

Utah

Hybrid

USD 55,000 - 75,000

Full time

7 days ago
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Job summary

Fresenius Medical Care in the United States seeks a Kidney Care Specialist to educate CKD patients, navigate care options, and support referral workflows. The role blends field-based outreach with virtual patient support to bridge diagnosis and informed treatment choices.

Ideal candidates have 1–3 years in kidney care or related healthcare, strong communication skills, and experience with CRM/EMR systems. Travel and remote coordination are common aspects of this position.

Qualifications

  • High School diploma or GED required.
  • 3–5 years clinical background preferred.
  • Licensure or certification preferred, as applicable.

Responsibilities

  • Provide virtual care navigation to CKD and ESRD patients regarding progression and treatment options.
  • Conduct scheduled and on-demand virtual or in-person patient interactions to assess needs and preferences.
  • Collaborate with nephrologists, care teams, and internal partners to support coordinated patient care and referrals.
  • Build and maintain relationships with nephrologists and care staff to support Kidney Care Advocate and value-based care objectives.
  • Ensure consistent messaging and workflows across stakeholders and programs.
  • Document patient interactions, education provided, and outcomes in designated systems.

Skills

Communication skills
CRM/EMR experience
MS Office proficiency
Travel readiness

Education

High School diploma or GED

Tools

Salesforce
EMR systems
MS Office

Job description

Fresenius Medical Care in the United States seeks a Kidney Care Specialist to educate CKD patients, navigate care options, and support referral workflows. The role blends field-based outreach with virtual patient support to bridge diagnosis and informed treatment choices.

Ideal candidates have 1–3 years in kidney care or related healthcare, strong communication skills, and experience with CRM/EMR systems. Travel and remote coordination are common aspects of this position.

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