Keyholder: Lead with GUEST Service & Sales

The Paper Store; The Villages (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Paper Store is seeking a Key Holder to lead by example in our fast-paced retail environment in The Villages, FL. You will deliver world-class service, coach team members, supervise the sales floor, and assist with opening and closing procedures.

You will champion the GUEST service approach, greet customers, uncover needs, explain product benefits, and help drive sales while maintaining merchandising standards and store policies. Prior leadership in specialty retail is preferred.

Qualifications

• Leadership experience in specialty retail is preferred.
• Flexibility to work nights, weekends, and holidays.
• Strong multitasking with a customer focus.
• Proficiency with Microsoft Office and POS systems.

Responsabilités

• Model the GUEST service approach and deliver world class service.
• Coach and develop associates to improve sales and service.
• Supervise the sales floor and assist with opening/closing duties.
• Maintain merchandising standards and process returns/exchanges.

Connaissances

Leadership

Customer service

Sales

POS Systems

Microsoft Office

Outils

POS Systems

Microsoft Office

Description du poste

The Paper Store is seeking a Key Holder to lead by example in our fast-paced retail environment in The Villages, FL. You will deliver world-class service, coach team members, supervise the sales floor, and assist with opening and closing procedures.

You will champion the GUEST service approach, greet customers, uncover needs, explain product benefits, and help drive sales while maintaining merchandising standards and store policies. Prior leadership in specialty retail is preferred.