Key Lead & Floor Supervisor - Elevate Customer Experience

abercrombie.com; Town of Victor (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Afffli

Job summary

Abercrombie & Fitch Co. in New York is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and team achievement.

You will open/close the store, operate POS, fulfill OMNI orders, and maintain product knowledge, displays, and brand standards while protecting assets and supporting peak business periods.

Qualifications

• High School Diploma or G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leading groups/teams preferred.
• Maintain a strong customer focus and deliver excellent service.
• Demonstrate strong communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/ POS systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership (preferred)

Adaptability

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. in New York is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and team achievement.

You will open/close the store, operate POS, fulfill OMNI orders, and maintain product knowledge, displays, and brand standards while protecting assets and supporting peak business periods.