Retail Floor Lead - Elevate Sales & Customer Experience

A&F Stores, Inc.; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise discounts

Career advancement opportunities

Brand Affiliate pathway

Training and development

Inclusive global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in New York to supervise floor operations, coach Brand Reps and Stock Associates, and drive a quality in-store experience. You will lead opening/closing, POS use, and omni-channel fulfillment while showcasing product knowledge and brand standards.

The role emphasizes visual merchandising, data-informed decisions, and safeguarding store assets within a dynamic fashion retail environment.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory or management experience is not required.
• Experience leading groups or teams preferred.
• Strong customer focus, interpersonal and communication skills.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Team leadership

Customer service

Communication

Adaptability

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in New York to supervise floor operations, coach Brand Reps and Stock Associates, and drive a quality in-store experience. You will lead opening/closing, POS use, and omni-channel fulfillment while showcasing product knowledge and brand standards.

The role emphasizes visual merchandising, data-informed decisions, and safeguarding store assets within a dynamic fashion retail environment.