Key Holder & Team Lead | Flexible Hours & Guest Experience

URBN Urban Outfitters, Inc.; Cincinnati (OH); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Descripción de la vacante

URBN Urban Outfitters, Inc. in Cincinnati is seeking a Key Holder to support the store leadership in delivering exceptional customer experiences.

You will help drive sales, mentor the team, and ensure daily operations run smoothly in a vibrant retail environment. You will foster an inclusive atmosphere, participate in opening/closing procedures, and collaborate on visual standards while staying adaptable to shifts including evenings and weekends.

Formación

• Anthro brand affinity and customer focus.
• Proven leadership experience in retail setting.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsabilidades

• Collaborates with the leadership team to create an engaging customer environment.
• Drives sales and store metrics using KPI-based goals.
• Delivers omni-channel experiences through services and procedures.
• Leads and trains the associate team, including onboarding new hires.
• Maintains store standards, opens/closes, restocks, and assists with facilities or IT issues.
• Communicates with leadership to ensure store objectives and feedback are aligned.
• Contributes to team morale through brand initiatives and recognitions.

Conocimientos

Leadership experience

Team player

Flexible hours

Eagerness to learn

Descripción del empleo

URBN Urban Outfitters, Inc. in Cincinnati is seeking a Key Holder to support the store leadership in delivering exceptional customer experiences.

You will help drive sales, mentor the team, and ensure daily operations run smoothly in a vibrant retail environment. You will foster an inclusive atmosphere, participate in opening/closing procedures, and collaborate on visual standards while staying adaptable to shifts including evenings and weekends.