Key Holder: Store Leadership & Customer Experience

Bath & Body Works; Snellville (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access to earned wages

Weekly pay

Medical, dental and vision benefits

Tuition-free education programs

Employee assistance program

Job summary

Bath & Body Works is seeking a Key Holder in Snellville, GA to support sales plans and store operations. You will lead daily activities, coach associates, and ensure excellent customer experiences through in-store selling and product knowledge.

The role requires leadership, strong communication, and the ability to work in a fast-paced retail environment, including evenings, weekends and holidays. A high school diploma is expected, with opportunities to grow within a respected brand.

Qualifications

• Experience in retail or customer-facing roles.
• Proven ability to coach and develop associates.
• Strong communication and relationship-building skills.
• Comfort with fast-paced retail environments.

Responsibilities

• Lead Store Manager delegated tasks and act as Manager on Duty when scheduled.
• Provide feedback to managers on performance.
• Deliver exceptional in-store customer experiences through selling behaviors and product knowledge.
• Demonstrate knowledge of products, policies, and store strategies.
• Set daily shift directions and goals as associates arrive.

Skills

Customer service

Sales

Leadership

Communication

Coaching

Education

High school diploma

Job description

Bath & Body Works is seeking a Key Holder in Snellville, GA to support sales plans and store operations. You will lead daily activities, coach associates, and ensure excellent customer experiences through in-store selling and product knowledge.

The role requires leadership, strong communication, and the ability to work in a fast-paced retail environment, including evenings, weekends and holidays. A high school diploma is expected, with opportunities to grow within a respected brand.