Store Lead & Customer Experience Champion

Bath & Body Works; Dawsonville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% Discount

DailyPay

Medical benefits

Job summary

Bath & Body Works in Dawsonville is seeking a Key Holder to support delivering sales plans through store and operational tasks, acting as Manager on Duty when scheduled. You’ll engage customers, model selling behaviors, and drive product knowledge.

You will be part of a team that values growth, training, and a strong guest experience, with opportunities to lead and develop associates while supporting daily store operations.

Qualifications

• Customer-first retail mindset with strong selling skills.
• Ability to coach and develop associates on the floor.
• Effective communication and adaptability in fast-paced environments.
• Proven track record in delivering exceptional customer service.
• Willingness to work peak shifts, evenings, weekends, and holidays.

Responsibilities

• Lead store operations as acting Manager on Duty when scheduled.
• Provide performance feedback to managers.
• Deliver outstanding in-store experiences with product knowledge.
• Lead floorset execution and visual presentation.
• Ensure safety, training and adherence to policies.
• Open/close routines and banking tasks.
• Create connections with customers through needs discovery and personalized recommendations.

Skills

Customer-focused

Leadership

Sales experience

Communication

Coaching

Education

High school diploma or GED

Job description

Bath & Body Works in Dawsonville is seeking a Key Holder to support delivering sales plans through store and operational tasks, acting as Manager on Duty when scheduled. You’ll engage customers, model selling behaviors, and drive product knowledge.

You will be part of a team that values growth, training, and a strong guest experience, with opportunities to lead and develop associates while supporting daily store operations.