Key Holder & Omni-Channel Experience Leader

URBN Urban Outfitters, Inc.; Bridgewater Township (NJ); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in Bridgewater, NJ is seeking a Key Holder to support store leadership in delivering exceptional customer service, selling, and daily operations. The role blends leadership with hands-on service and omnichannel execution.

You will collaborate with the leadership team to drive sales, maintain store standards, train new associates, and keep daily tasks organized while ensuring a welcoming environment for every guest.

Qualifications

• Brand affinity for Anthropologie brand.
• Proven leadership experience.
• Team player with collaboration skills.
• Flexible hours including nights, weekends, holidays.
• Eager to learn and grow with the company.

Responsibilities

• Collaborates with the leadership team to create an inviting customer environment.
• Drives sales and store metrics using KPIs to set goals.
• Delivers an omni-channel experience through use of technology.
• Supports training of the associate team and onboarding of new hires.
• Maintains daily operating processes, visual standards, and stock levels.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

URBN Urban Outfitters, Inc. in Bridgewater, NJ is seeking a Key Holder to support store leadership in delivering exceptional customer service, selling, and daily operations. The role blends leadership with hands-on service and omnichannel execution.

You will collaborate with the leadership team to drive sales, maintain store standards, train new associates, and keep daily tasks organized while ensuring a welcoming environment for every guest.