Key Holder & Brand Experience Leader

URBN Urban Outfitters, Inc.; Park City (UT); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off (PTO)

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Park City, UT is seeking a Key Holder to support store leadership in delivering engaging customer experiences and achieving sales goals.

You will partner with the management team to supervise daily operations, coach associates, and ensure brand standards are upheld across in-store and omni-channel interactions.

The role requires flexibility to work nights, weekends, and holidays, and offers a collaborative environment with opportunities for growth.

Qualifications

• Love for the FP brand and Urbn portfolio.
• Proven ability to lead a small team and multitask.
• Strong communication and customer focus.
• Willingness to work nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Brand Ambassador: reflect company values and create an engaging in-store experience.
• Lead and empower the team to deliver personalized service and styling guidance.
• Ensure seamless omni-channel shopping with accurate system usage.
• Support store operations and daily administration with attention to visuals and standards.

Skills

Brand leadership

Customer service

Team collaboration

Flexible scheduling

Growth mindset

Job description

URBN Urban Outfitters, Inc. in Park City, UT is seeking a Key Holder to support store leadership in delivering engaging customer experiences and achieving sales goals.

You will partner with the management team to supervise daily operations, coach associates, and ensure brand standards are upheld across in-store and omni-channel interactions.

The role requires flexibility to work nights, weekends, and holidays, and offers a collaborative environment with opportunities for growth.