Key Holder – Luxury Retail & Client Relationships

Brobston Group; Central Valley (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health, dental, drug, and vision plans

Life insurance

Disability benefits

RRSP with employer match

Paid time off

Job summary

Montblanc North America is seeking a Key Holder for Montblanc - Woodbury. You will drive sales, develop a client network, and provide outstanding customer service while maintaining boutique aesthetics and brand standards.

The role requires product knowledge across Montblanc collections, bilingual ability in English and Spanish, and flexibility to work nights, weekends, and holidays. Training is provided, with benefits and competitive hourly pay.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong customer service orientation with ability to build relationships.
• Excellent interpersonal, communication and computer skills.
• Fluent in English and Spanish.
• High school graduate or equivalent; college degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Standing on the sales floor for 90% of the workday; ability to reach and bend to access products.
• Occasional use of a ladder to access product and unpacking/lifting large boxes.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales.
• Possess strong product knowledge of the various Montblanc collections.
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handle communications with corporate office in absence of management.
• Responsible for ensuring loss prevention procedures are followed according to protocol.
• Handle transfers in absence of management.

Job description

Montblanc North America is seeking a Key Holder for Montblanc - Woodbury. You will drive sales, develop a client network, and provide outstanding customer service while maintaining boutique aesthetics and brand standards.

The role requires product knowledge across Montblanc collections, bilingual ability in English and Spanish, and flexibility to work nights, weekends, and holidays. Training is provided, with benefits and competitive hourly pay.