Luxury Boutique Keyholder: Elite Clientele & Sales

Richemont; California; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

RRSP matching

Paid time off

Maternity leave top-up

Employee assistance program

Volunteer days off

Job summary

Montblanc North America is seeking a Key Holder in San Diego to drive sales, build a client network, and provide top-tier customer service. You will maintain boutique aesthetics and product knowledge across collections, while supporting management and coordinating with corporate as needed.

The role requires strong customer service, bilingual English/Spanish abilities, and flexibility to work nights, weekends, and holidays in a luxury retail environment.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities; ability to establish and maintain relationships.
• Excellent interpersonal, communication and computer skills are needed.
• High school graduate or equivalent; college degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Fluent in English and Spanish.
• Standing on the sales floor for 90% of the workday.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management.
• Responsible for ensuring loss prevention procedures are followed according to protocol.
• Handle transfers in absence of management.

Skills

Interpersonal skills

Communication skills

Computer skills

Education

High school diploma or equivalent

College degree preferred

Job description

Montblanc North America is seeking a Key Holder in San Diego to drive sales, build a client network, and provide top-tier customer service. You will maintain boutique aesthetics and product knowledge across collections, while supporting management and coordinating with corporate as needed.

The role requires strong customer service, bilingual English/Spanish abilities, and flexibility to work nights, weekends, and holidays in a luxury retail environment.