Bilingual Luxury Retail Key Holder: Drive Sales

Brobston Group; San Diego (CA); Vor Ort; USD 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental and vision

Life insurance

Paid time off

Volunteer days off

Zusammenfassung

Montblanc San Diego is seeking a Key Holder to lead sales and enhance client relationships in a luxury boutique. You will develop a loyal client base, maintain product knowledge across collections, and ensure exceptional service while supporting daily boutique operations.

The role requires strong English and Spanish communication skills, retail experience with luxury goods, and flexible availability including evenings and weekends.

Qualifikationen

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, College degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Fluent in English and Spanish.

Aufgaben

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management
• Responsible for ensuring loss prevention procedures are followed according to protocol
• Handle transfers in absence of management

Kenntnisse

Retail experience

Customer service

Interpersonal skills

Communication skills

Computer skills

Bilingual English/Spanish

Ausbildung

High school diploma

College degree preferred

Tools

POS systems

Jobbeschreibung

Montblanc San Diego is seeking a Key Holder to lead sales and enhance client relationships in a luxury boutique. You will develop a loyal client base, maintain product knowledge across collections, and ensure exceptional service while supporting daily boutique operations.

The role requires strong English and Spanish communication skills, retail experience with luxury goods, and flexible availability including evenings and weekends.