Key Holder: Lead Store Experience & Team

URBN Urban Outfitters, Inc.; Dunwoody (GA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Dunwoody, GA is seeking a Key Holder to support the store leadership in service, selling, and daily processes while mentoring the associate team. You will help drive sales, execute omni-channel services, and maintain store standards.

The role emphasizes collaboration, training of new hires, and maintaining a welcoming atmosphere for customers. This position requires flexible hours, including nights and weekends, to meet store needs.

Qualifications

• Leadership experience and ability to coach a team.
• Team player with strong collaboration skills.
• Customer-focused mindset with ability to drive store metrics.
• Willingness to work nights, weekends and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with leadership to drive sales and store metrics.
• Delivers omni-channel shopping experience through execution of omni services.
• Manages opening/closing procedures and daily store standards.
• Trains and onboards new hires and supports team development.
• Supports shipment, inventory, and visual merchandising processes.

Skills

Leadership experience

Team player

Customer service oriented

Flexible hours

Willingness to learn

Job description

URBN Urban Outfitters, Inc. in Dunwoody, GA is seeking a Key Holder to support the store leadership in service, selling, and daily processes while mentoring the associate team. You will help drive sales, execute omni-channel services, and maintain store standards.

The role emphasizes collaboration, training of new hires, and maintaining a welcoming atmosphere for customers. This position requires flexible hours, including nights and weekends, to meet store needs.