Store Key Holder - Leadership, Customer Experience & Ops

URBN Urban Outfitters, Inc.; Madera (CA); On-site; USD 27,000 - 30,307; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Corte Madera, CA is seeking a Part-Time Key Holder to support store leadership in delivering exceptional customer experiences and achieving sales goals.

You will mentor teammates, help open and close procedures, and coordinate omni-channel services to keep the store running smoothly. The role emphasizes teamwork, flexibility to work evenings, weekends, and holidays, and a commitment to brand standards.

Qualifications

• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with the leadership team to create an environment where customers feel welcome, heard and valued.
• Drives sales and store metrics by using KPIs to set team and zoning goals.
• Delivers an omni-channel shopping experience through execution of all omni services.
• Participates in managing the store environment and customer experience with an energized pace and positive team dynamic.
• Supports training of the associate team, including onboarding of new hires.
• Supports daily operating processes such as opening/closing procedures, maintaining store standards, restocking product, and handling facilities or IT issues.
• Collaborates with partners to facilitate shipment and omni fulfillment, maintains visual standards, stock levels, and markdowns.
• Keeps store standards and cleanliness, staying current on monthly visuals and concept updates.

Skills

Leadership

Teamwork

Flexibility

Willingness to learn

Job description

URBN Urban Outfitters, Inc. in Corte Madera, CA is seeking a Part-Time Key Holder to support store leadership in delivering exceptional customer experiences and achieving sales goals.

You will mentor teammates, help open and close procedures, and coordinate omni-channel services to keep the store running smoothly. The role emphasizes teamwork, flexibility to work evenings, weekends, and holidays, and a commitment to brand standards.