Key Holder — Lead Brand Experience & Store Operations

Urban Outfitters; Atlanta (GA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical / Dental / Vision benefits

Employee discounts

Paid time off (PTO)

Retirement savings plan

Job summary

Urban Outfitters in Atlanta is seeking a Key Holder to partner with the store management team in supervising daily operations and driving sales through genuine customer connections. You will set a lively pace to achieve operational and brand objectives while ensuring a welcoming customer experience.

The role emphasizes leadership, team development, and hands-on involvement in opening/closing procedures, inventory, and ensuring visual standards are met. Growth opportunities exist within URBN.

Qualifications

• Passion for UObrand.
• Leadership experience.
• Team player with strong communication.
• Flexible hours including nights, weekends, and holidays.
• Eagerness to grow within the organization.

Responsibilities

• Acts as a brand representative reflecting company values and delivers exceptional service to create genuine customer connections.
• Leads by example to maintain a positive service culture and achieves daily sales goals and key metrics.
• Supports omni-channel shopping by using MPOS, POS, in-store and curbside pickup tools.
• Participates as a floor service leader, communicates daily sales goals and keeps the store energized.

Skills

Brand passion

Leadership experience

Teamwork

Flexible hours

Eagerness to learn

Job description

Urban Outfitters in Atlanta is seeking a Key Holder to partner with the store management team in supervising daily operations and driving sales through genuine customer connections. You will set a lively pace to achieve operational and brand objectives while ensuring a welcoming customer experience.

The role emphasizes leadership, team development, and hands-on involvement in opening/closing procedures, inventory, and ensuring visual standards are met. Growth opportunities exist within URBN.