Key Holder — Lead Sales, Service & Growth

Psycho Bunny; McAllen (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Collaborative culture

Job summary

Psycho Bunny is seeking a Store Key Holder in McAllen, TX to lead sales floor operations, support the Store Manager in achieving KPIs, and uphold the brand’s service standards. You will drive customer engagement, coach team members, and ensure accurate product knowledge across the store.

You will also oversee payroll and scheduling to keep the location profitable, analyze buying trends, manage inventory/shrink, and guarantee visual and safety standards are met at all times.

Qualifications

• Strong communication skills and the ability to foster a customer-focused selling culture.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Build a delighted and loyal customer base through engagement and conversion.
• Recruitment, training, development, and succession of team members.
• Maintain product knowledge across store team members and communicate it to customers.
• Payroll control and service-driven scheduling to maintain profitability.
• Analyze customer profiles and buying trends to drive business.
• Manage Loss Prevention and inventory/shrink goals.
• Execute merchandise transfers and maintain visual standards.
• Ensure OSHA compliance and a safe working environment.

Skills

Communication skills

Customer-focused selling

Flexibility

Job description

Psycho Bunny is seeking a Store Key Holder in McAllen, TX to lead sales floor operations, support the Store Manager in achieving KPIs, and uphold the brand’s service standards. You will drive customer engagement, coach team members, and ensure accurate product knowledge across the store.

You will also oversee payroll and scheduling to keep the location profitable, analyze buying trends, manage inventory/shrink, and guarantee visual and safety standards are met at all times.