Key Holder — Lead Retail Sales & Experience

Psycho Bunny; Salt Lake City (UT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Sweet discount on the coolest fits

Room to grow in a rapidly expanding品牌

Surrounded by smart and passionate ppl

Job summary

Psycho Bunny's City Creek on-site Key Holder role invites a bold retail leader to drive sales, customer experience, and brand standards in a fast-paced store. Reporting to the Store Manager, you’ll help recruit and develop team members, manage payroll and scheduling, maintain product knowledge, oversee inventory and shrink goals, and ensure visual standards meet Psycho Bunny’s bold guidelines.

A passion for bold style and a willingness to work nights, weekends, and holidays is essential to

Qualifications

• flexible schedule including nights, weekends, and holidays.
• strong communication skills and ability to foster a customer-focused selling culture.

Responsibilities

• Build a delighted and loyal customer base through engagement, conversion, and collecting customers' phone numbers and e-mail addresses.
• Recruit, train, develop, and succession-plan high-performing team members.
• Maintain product knowledge and ensure team members can communicate it to customers.
• Oversee payroll control and service-driven scheduling to maintain profitability and service levels.
• Analyze customer profiles and buying trends to influence business decisions.
• Manage Loss Prevention and monitor shrink and inventory goals.

Job description

Psycho Bunny's City Creek on-site Key Holder role invites a bold retail leader to drive sales, customer experience, and brand standards in a fast-paced store. Reporting to the Store Manager, you’ll help recruit and develop team members, manage payroll and scheduling, maintain product knowledge, oversee inventory and shrink goals, and ensure visual standards meet Psycho Bunny’s bold guidelines.

A passion for bold style and a willingness to work nights, weekends, and holidays is essential to