Key Holder: Lead Sales & Customer Experience

Psycho Bunny; Santa Clara (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Sweet discount

Room to grow

Smart teammates

Job summary

Psycho Bunny in Santa Clara, CA seeks a Key Holder (on-site) to lead sales efforts and uphold our bold standards. You will support the Store Manager, mentor team members, ensure exceptional customer experiences, and drive profitability through smart scheduling and inventory controls.

Ideal candidates have at least 1 year of retail management, strong communication, and a passion for the Psycho Bunny brand. Join us to grow with a rapidly expanding label.

Qualifications

• Minimum 1 year of retail management experience.
• Flexible schedule including nights, weekends and holidays.
• Strong communication and customer-focused selling skills.

Responsibilities

• Build a loyal customer base through engagement and data capture.
• Assist with recruitment, training, and development of team members.
• Maintain product knowledge within the store and communicate it to customers.
• Oversee payroll control and service-driven scheduling to support profitability.
• Analyze customer trends and inventory to drive sales.
• Ensure visual merchandising and store standards meet Psycho Bunny guidelines.
• Support OSHA compliance and a safe working environment.

Skills

Retail management

Communication

Customer service

Leadership

Inventory management

Payroll control

Scheduling

Job description

Psycho Bunny in Santa Clara, CA seeks a Key Holder (on-site) to lead sales efforts and uphold our bold standards. You will support the Store Manager, mentor team members, ensure exceptional customer experiences, and drive profitability through smart scheduling and inventory controls.

Ideal candidates have at least 1 year of retail management, strong communication, and a passion for the Psycho Bunny brand. Join us to grow with a rapidly expanding label.