Key Holder - Lead Sales & Customer Experience

Boot Barn; Great Falls (MT); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Sales incentives

Merchandise discount

Paid time off

Health benefits

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn in Great Falls, MT invites an energetic Part-time Key Holder to join our team, delivering in-store excellence and leadership to our store partners. You will master product knowledge, drive sales metrics, and support operations with a customer-centric approach.

Join a brand rooted in community with strong growth opportunities, flexible schedules, and a benefits package that includes health coverage and a 401(k).

Qualifications

• 1–2 years of retail sales experience.
• Strong leadership, communication, time management and organization skills.
• Availability to work nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including UPT, ADT, add-ons and customer information capture rates.
• Be informed of current merchandise promotions and advertisements.
• Maintain merchandising standards and assist in floor moves, displays and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Complete all sales transactions accurately and maintain cash/media accountability at POS.
• Develop skills and improve metrics by partnering with store leadership.
• Complete opening and closing procedures per company standards and Time & Attendance policy.
• Adhere to all laws and company policies.
• Perform other duties as assigned.
• Demonstrate high quality work, attendance and appearance.

Skills

Retail sales experience

Leadership

Communication

Time management

Organization

Flexibility in scheduling

Travel availability

Job description

Boot Barn in Great Falls, MT invites an energetic Part-time Key Holder to join our team, delivering in-store excellence and leadership to our store partners. You will master product knowledge, drive sales metrics, and support operations with a customer-centric approach.

Join a brand rooted in community with strong growth opportunities, flexible schedules, and a benefits package that includes health coverage and a 401(k).