Key Holder: Lead Customer Experience & Sales

Boot Barn; Hillsboro (TX); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Hourly rate + SPIFFS

Merchandise discount

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Flexible schedules

Career growth

Job summary

Boot Barn Hillsboro, TX is seeking a Part-time Key Holder to deliver an exceptional in-store experience and support store leadership. You will master product knowledge, drive sales, and help with merchandising and POS transactions. You will participate in opening/closing, meet KPIs, and assist with customer service excellence.

Join a community-focused retailer that values teamwork, flexibility in shifts, and growth opportunities, with competitive hourly pay and benefits.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Communication

Time management

Organization

Flexibility

POS proficiency

Tools

POS system

Job description

Boot Barn Hillsboro, TX is seeking a Part-time Key Holder to deliver an exceptional in-store experience and support store leadership. You will master product knowledge, drive sales, and help with merchandising and POS transactions. You will participate in opening/closing, meet KPIs, and assist with customer service excellence.

Join a community-focused retailer that values teamwork, flexibility in shifts, and growth opportunities, with competitive hourly pay and benefits.